Privacy Policy

Last Updated: 11.09.2023

This Privacy Policy describes the processing of personal information by Weld and Willow ( “we,” “us,” or “our”) that is collected through our website located at weldandwillow.com (the “Website”). Any changes to this Privacy Policy will be effective as of the “Last Updated” date at the top of this page.

1. INFORMATION YOU SUBMIT TO US OR THAT WE OBTAIN

We and our vendors may collect personal information, which is information that can be used to identify you individually, about you, including, but not limited to:

Contact Information. This includes name, email, and any other contact information you may provide to us while requesting certain products or services.

Account and Profile Information. If you register an account and create a profile, you may provide us with information such as your name, email address, and password.

Payment Information. You may provide certain us with payment information, such as credit card or other payment method information, as well as billing and shipping address information.

Location Data. This includes geolocation.

User Content. This includes product reviews and other feedback or content you may provide to use.

Customer Support. We collect information that you provide to us when you contact us for customer-support purposes or if you communicate with us through chat features, by email, or other forms of communication.

External Services. We may also supplement certain information that we collect from you with external sources. External parties may provide us with information about you in connection with a co-marketing agreement or in connection with a tracking technology.

2. TRACKING TECHNOLOGIES

In addition to any personal information or other information that you choose to submit through the Website, we and our vendors may use a variety of tracking technologies that collect usage information whenever you interact with the Website. This type of usage information may include the device you are using, your Internet protocol address, device ID or other unique identifier, location, all of the areas within the Website that you visit, the content with which you interact, and the time of your visit to the Website.

For example, we may use cookies, which are small data files that your web browser stores on your computer, on the Website. Cookies may allow a site to recognize a user’s device, record user preferences, track the pages a user visits on the website, and identify the referral website. We may use cookies for the following purposes:

Functional: To provide functionality to the Website and help us deliver our products and services. For example, we may use these cookies to help us route traffic between servers, retain user preferences, allow account log ins, understand how the Website is performing, and keep your online shopping cart up-to-date.

Analytics and Research: To understand, improve, and research features and content on the Website, including how users use the Website and the content and products that users view most frequently. We may also use Google Analytics or other vendors for analytics services. These analytics services may use cookies and other tracking technologies to help us analyze how visitors use our Website. You may exercise choices regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptout or downloading the Google Analytics Opt-out Browser Add- on.

Location. We may use location-aware technologies to locate you, including inferring your location from your IP address, for purposes such as verifying your location and delivering or personalizing content based on your location.

Security: To enable security features, including to allow us to detect activity that might violate our rules and terms, such as unauthorized access or activity.

Marketing and Online Behavioral Advertising: We may use cookies to provide advertisements on the Website or on other online platforms and services. Certain advertisement providers may participate in the Digital Advertising Alliance (“DAA”). You can learn more about the DAA AdChoices Program opt-out program for website browsers at http://www.youradchoices.com/. In addition, certain advertising networks and exchanges may participate in the Network Advertising Initiative (“NAI”). To learn more about opting out of such targeted advertising or to use the NAI tool, see http://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of interest-based ads, you will continue to receive non-targeted ads. We are not responsible for the effectiveness of, or compliance with, external-parties’ opt-out options or programs or the accuracy of their statements regarding their programs.

We or other parties may collect personal information about your online activities over time and across different online services when you use the Website. We may combine certain automatically collected information with other information we obtain about you, which may include data we obtain from other parties.

You can set your browser to refuse cookies from sites, but if you do so, you may not be able to access or use portions of the Website, or certain offerings on the Website may not function as intended or as well. Your web browser or device may have settings that allow you to transmit a “Do Not Track” signal when you visit various websites or use online services. Like many other sites and online services, the Website is not designed to respond to “Do Not Track” signals. To learn more about “Do Not Track” signals, visit http://www.allaboutdnt.com/.

3. USE OF INFORMATION WE COLLECT

We collect, use, disclose, or otherwise process your personal information for various purposes, including the following:

Provide Services. To provide you products and services, including access to the Website, creating a registered account, enabling external party features (e.g., social media integrations), facilitating and managing purchases, shipping and tracking your purchases, verifying customer information, processing payments, and assessing user interactions and concurrent transactions.

Location-based Features. We may use location information, including approximate and precise geolocation, to provide location-based features such as geographically relevant services, offers, or ads, and to conduct analytics to improve the Website.

Research and Development. We may develop new features and create new products or improve existing ones, including using personal information for internal purposes related to certain research, analytics, development, demonstration, innovation, testing, monitoring, customer communication, risk management, and administrative purposes. We may obtain this information when you participate in surveys regarding brand and product preferences.

Advertising. We may personalize your experience with us and the Website by providing advertisements to you, such as contextual, targeted, or behavioral advertisements. For example, this allows us to recommend products you might like or find useful.

Marketing Messages and Other Communications. We may use your personal information to deploy push notifications, communicate with you about the products or services you have purchased or used, send promotional messages and personalized advertising to you, notify you of other products or services that may be of interest to you, notify you regarding surveys or promotions, and for other marketing purposes.

Customer Service. We may use your personal information to respond to your requests for technical support, online services, product information, or any other communication you initiate, including requests, inquiries, and complaints.

Promotions. If you enter into a promotion, such as a sweepstakes or contest, we may use your personal information to conduct the promotion, including publishing winners’ lists.

Security and Repairs. We may use personal information for security purposes, such as for loss prevention and to protect against unauthorized disclosure of personal information, as well as detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity.

Legal. We may use personal information to meet our legal obligations (e.g., comply with laws, regulations, or court orders), work with law enforcement, and for public safety purposes. We may use personal information to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our terms, this Privacy Policy, or agreements with third parties.

Consent. We may use your personal information for any other purpose with your consent or described to you at the time of collection.

4. DISCLOSING YOUR INFORMATION

We may disclose your personal information in several ways, including but not limited to:

Affiliates and Partners. We may disclose information we collect about you with our subsidiaries, members, business partners, and affiliates worldwide.

Vendors. We may use vendors to help us operate our business and the Website or administer activities on our behalf, such as sending emails, sweepstake administration, Website maintenance, customer service, payment processing, analytics, and online advertising. Interactions with our Website may be monitored and retained for our use, and we may use vendors to collect, store, and analyze information you provide. Our vendors may engage subcontractors to enable the vendors to perform services for us.

Business Transactions. We may disclose your personal information in the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, reorganization, liquidation, bankruptcy, or any other business transaction), including negotiations of such transactions.

Legal and Safety Purposes. We may also disclose personal information for legal compliance, law enforcement, and public safety purposes including, but not limited, to law enforcement, government or regulatory bodies, lawful authorities, or other authorized third parties in order to comply with laws, regulations, court orders, or other legal obligations or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our terms, this Privacy Policy, or agreements with third parties, or for crime-prevention purposes.

As Directed By You. You may otherwise direct us to disclose your personal information to other entities and to external parties.

5. EXTERNAL ONLINE SERVICES

Please note that this Privacy Policy does not apply to the practices of companies that we do not own or control or to people that we do not employ or manage. Our Website may provide a link or otherwise provide access to external online services. We provide these links merely for your convenience. We have no control over, do not review, and are not responsible for external online services.

6. SWEEPSTAKES, CONTESTS, AND PROMOTIONS

As part of the Website, we may use your personal information to send you marketing materials, to conduct surveys, contests, sweepstakes, and to award prizes. We may request additional information to participate in contests and surveys (such as your photos, personal opinions, preferences, and interests). Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose your information. Contact information will be used to notify the winners and award prizes.

Your personal information may be disclosed to third parties or the public in connection with the administration of a promotion, including, without limitation, in connection with winner selection, prize fulfillment, and as required by law or permitted by the promotion’s official rules, such as on a winner’s list.

7. YOUR CHOICES

You may have the option to update certain personal information, such as when you are logged into a registered account through your account or profile settings or preferences.

California: California’s “Shine the Light” law requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to other parties for the other parties’ direct marketing purposes. To find out more about our “Shine the Light” practices, please contact us via the contact information provided in the “Contact Us” section indicating that it is a “California Privacy Rights Request – Shine the Light.” Please note that we are only required to respond to one request per consumer each year, and we are not required to respond to requests made by means other than through the contact information provided to you in the “Contact Us” section.

8. DATA SECURITY

We maintain appropriate administrative, technical, and physical safeguards designed to help protect personal information collected or received through the Website. Although we use reasonable efforts to safeguard information, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through the Website.

9. CHILDREN’S PRIVACY

We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have obtained personal information from an individual under the age of 13, we will delete such information in accordance with applicable law.

10. INFORMATION FOR USERS OUTSIDE THE UNITED STATES

Our servers, which provide content and store personal information for the Website, are located in the United States. If you are accessing the Website from another country, please be aware that you may be transmitting information collected through the Website, including your personal information, to the United States and that the data will be processed on servers in the United States. The United States may not afford the same privacy protections as the country where you are using the Website.

11. CONTACT US

You may contact us at [email protected].